FAQ
What does "free introductory phone call" mean?
Choosing a therapist is a big deal. A 15-20 minute phone call gives you an opportunity to ask questions and get a sense of my communication style; it allows me to learn a bit about what's important to you. From that first phone call, we'll work together to determine next steps that meet your needs. If it seems we're a good fit for a counseling partnership, we'll schedule a first session at your convenience. If not, I'll work to identify referrals to other professionals who may better serve you.
Do you have evening or weekend availability?
Yes, I schedule both evening and Saturday appointments. In some cases, Sunday appointments may also be available.
Do you accept insurance?
At this time, I am out-of-network for insurance providers. If you wish, I will provide statements of service for you to file with your insurance company.
How much does a session cost?
The fee for 50-minute individual, couple or family sessions is $85 per session. The fee for 80-minute individual, couple or family sessions is $130 per session. Session fees are paid at the conclusion of each session and are payable by credit card, check, or cash.
Do you offer pro bono work?
Clients referred from Orange County Rape Crisis Center (OCRCC) or other community agencies may be eligible for pro bono sessions. If you are a community-agency professional seeking pro bono referral options for clients, please contact me.
Can I prepay for a session?
If it's more convenient to prepay for a session, please let me know. I'll share a link via secure email that will direct you. If you've prepaid for a session but need to cancel and reschedule for a later time, we'll simply credit the prepayment to the rescheduled session.
How does confidentiality work?
Confidentiality is the foundation of trust and safety within the counseling relationship. All our communication becomes part of your clinical record. You may request access to that record at any time. All communication within our counseling relationship is held in confidence, with three exceptions:
a) You direct me in writing to disclose information to someone else;
b) It is determined you are a danger to yourself or others (including child or elder abuse);
c) I am ordered by a court to disclose information.
What are person-centered and cultural-relational approaches to counseling? Both these approaches emphasize the rich power of a healthy, dynamic relationship between client and counselor. A few summaries of these approaches here and here. While I resource a broad range of approaches in my work, I believe that no skill or technique contributes more to meaningful therapy than does a safe, secure client-counselor relationship.
Where is your office located?
My office is at 200B West Weaver Street in Carrboro, NC in a suite with several other mental health professionals. Our building is at the corner of Oak Avenue and West Weaver Street.
Where do I park or catch the bus?
There are a number of bus stops within two blocks of the office. The nearest ones are at Lindsay Street and West Weaver. You'll find a map here. There is free parking in the lot adjoining our building as well as the free public lot across West Weaver Street.
What does "free introductory phone call" mean?
Choosing a therapist is a big deal. A 15-20 minute phone call gives you an opportunity to ask questions and get a sense of my communication style; it allows me to learn a bit about what's important to you. From that first phone call, we'll work together to determine next steps that meet your needs. If it seems we're a good fit for a counseling partnership, we'll schedule a first session at your convenience. If not, I'll work to identify referrals to other professionals who may better serve you.
Do you have evening or weekend availability?
Yes, I schedule both evening and Saturday appointments. In some cases, Sunday appointments may also be available.
Do you accept insurance?
At this time, I am out-of-network for insurance providers. If you wish, I will provide statements of service for you to file with your insurance company.
How much does a session cost?
The fee for 50-minute individual, couple or family sessions is $85 per session. The fee for 80-minute individual, couple or family sessions is $130 per session. Session fees are paid at the conclusion of each session and are payable by credit card, check, or cash.
Do you offer pro bono work?
Clients referred from Orange County Rape Crisis Center (OCRCC) or other community agencies may be eligible for pro bono sessions. If you are a community-agency professional seeking pro bono referral options for clients, please contact me.
Can I prepay for a session?
If it's more convenient to prepay for a session, please let me know. I'll share a link via secure email that will direct you. If you've prepaid for a session but need to cancel and reschedule for a later time, we'll simply credit the prepayment to the rescheduled session.
How does confidentiality work?
Confidentiality is the foundation of trust and safety within the counseling relationship. All our communication becomes part of your clinical record. You may request access to that record at any time. All communication within our counseling relationship is held in confidence, with three exceptions:
a) You direct me in writing to disclose information to someone else;
b) It is determined you are a danger to yourself or others (including child or elder abuse);
c) I am ordered by a court to disclose information.
What are person-centered and cultural-relational approaches to counseling? Both these approaches emphasize the rich power of a healthy, dynamic relationship between client and counselor. A few summaries of these approaches here and here. While I resource a broad range of approaches in my work, I believe that no skill or technique contributes more to meaningful therapy than does a safe, secure client-counselor relationship.
Where is your office located?
My office is at 200B West Weaver Street in Carrboro, NC in a suite with several other mental health professionals. Our building is at the corner of Oak Avenue and West Weaver Street.
Where do I park or catch the bus?
There are a number of bus stops within two blocks of the office. The nearest ones are at Lindsay Street and West Weaver. You'll find a map here. There is free parking in the lot adjoining our building as well as the free public lot across West Weaver Street.
Schedule a free
introductory phone call:
lisa@counselingmail.com
or (919) 249-8071
For email or voicemail, please include
two or three days and times
that are convenient for you to have a
15-20 minute window in which to talk.
If you are already a client
and would like to view and schedule
appointments via your Client Portal,
please do that here.
Client Portal.
introductory phone call:
lisa@counselingmail.com
or (919) 249-8071
For email or voicemail, please include
two or three days and times
that are convenient for you to have a
15-20 minute window in which to talk.
If you are already a client
and would like to view and schedule
appointments via your Client Portal,
please do that here.
Client Portal.
original artwork and images,
copyright Lisa Gist Walker 2019
copyright Lisa Gist Walker 2019
